What This Policy Covers
This policy applies to personal information we collect when you open an account, make deposits or withdrawals, contact support, or browse the lobby. We collect account registration details including your mobile number and preferred payment method, transaction records when you use bKash, Nagad or Rocket, device
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information when you access the platform, and any messages you send through our support channels. We use this information to verify your identity during withdrawals, process your payments through local mobile wallet providers, respond to support requests, prevent fraud and unauthorized access, and improve platform performance
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based on how you navigate the lobby. We do not sell your personal data to third parties. We share information only with payment processors who handle your bKash, Nagad or Rocket transactions, with service providers who help us run the platform infrastructure, and when required by
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local law in eligible regions. Your data is stored securely using encryption and access controls. We retain account information for as long as your account remains active and for a reasonable period afterward to meet any legal or operational requirements. Access to your data depends on
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your local jurisdiction and applicable regulations in Bangladesh. If local law restricts online gaming platforms, this policy may not apply to you. Check your regional eligibility before creating an account. You can request access to your data, corrections to incorrect information, or deletion of your account
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by contacting our support team through the channels listed on this page. We will respond within a reasonable timeframe and verify your identity before making changes.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.